Why isn't my account password reset option working?

Still can't log in?

If you've tried the Forgot Password? button on the Sign In page and didn't receive an email to reset your password, it's possible your account was created through the Sign in with Google or the Sign in with Apple option instead of an email address and password combination.

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If you're a Google or Apple user trying an email address/password combination, try the Sign in button associated with your login to access your account instead.